Institutional core

Tax & Revenue Administration

Develop modern revenue practice from assessment and compliance to enforcement and taxpayer service.

Illustrative image for Tax & Revenue Administration

What your team will work towards

These proposed learning outcomes provide a starting point. We agree the final scope, activities and priorities with your institution.

  • Review the end-to-end revenue administration process
  • Identify service and compliance improvement opportunities
  • Develop a practical workplace improvement plan

Programme focus

  • Assessment and compliance
  • Taxpayer service
  • Enforcement processes
  • Performance and operational improvement

From the workshop to the workplace

Facilitated discussion, practical scenarios and workplace action planning connect the material to delegates' responsibilities. Your proposal confirms any pre-work, assessment and follow-up arrangements.

Can the programme be tailored?

Yes. Share your mandate, delegate profile and intended outcomes. We will propose a scope and delivery approach for your organisation.

What does it cost?

We quote according to the agreed scope, group size, venue and delivery arrangements. Request a proposal for a programme outline and costing.

Are there confirmed open-enrolment dates?

Please enquire about current availability. This catalogue does not confirm a scheduled cohort or reserve a place.

Built around your institution

A stronger team starts
with a conversation.

Tell us where you want to go. We will help you build the capability to get there.

Discuss your programme